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Responsible Gambling at Ragnaro
At Ragnaro, we understand that responsible gaming is essential to providing a safe and enjoyable experience for all our players. We want you to have fun while playing your favorite games, but we also want to make sure you're aware of the risks involved.
Setting Deposit Limits
To help you manage your bankroll effectively, you can set deposit limits in your account settings. These limits apply to daily, weekly, and monthly deposits. If you need to increase or decrease a limit, please contact our customer support team 7 days after your initial request.
Session Time-Outs
If you feel like you're losing control over your gaming session, you can activate a time-out in your account settings. This will automatically log you out of the platform after a specified period (1 hour to 24 hours).
Self-Exclusion
In extreme cases, we offer temporary and permanent self-exclusion options. Temporary self-exclusion lasts from 1 month to 6 months, during which time you'll be unable to access your account or play games. Permanent self-exclusion is a lifetime ban, after which all funds will be returned to you.
Reality Check
We want to remind you of the importance of responsible gaming. Our reality check feature allows you to set reminders at specific intervals (30 minutes, 1 hour, or 2 hours) to help you stay in control.
Withdrawal Limits
For VIP players, we offer flexible withdrawal limits up to €500,000 per month. For non-VIP players, the standard limit is €10,000 per week.
Cool-Off Periods
When activating temporary self-exclusion, you'll be required to wait 24 to 72 hours before reactivating your account.
Support Organizations
If you or someone you know has a problem with gaming, please reach out to our customer support team for guidance on responsible gaming resources. We recommend:
For international support, please visit:
